Get in Touch With Us
Whether you have a question about one of our reviews, spotted something out of date, or want to raise a concern about a listed site, we want to hear from it. This page explains the best way to reach us and what we cover.
The Best Way to Reach Our Team
Email is the most reliable way to contact us. We read every message that comes in and aim to respond within a few working days. When you write, a bit of context helps — tell us which page or crypto casino your message relates to, and whether it's a question, a correction, or feedback, so we can route it to the right person quickly.
We don't run a live chat or phone line for reader enquiries. If your question is about an account, deposit, withdrawal, or bonus at a specific casino, that has to go directly to that operator's own support team — we're an independent review site, not the casino itself, and we can't access or action anything on your account.
What You Can Get in Touch About
- Review and ranking questions — Want to know why a site like BetPanda, CoinPoker Casino, or Cryptorino sits where it does in our rankings, or how we weighed cashback offers against payout speed? Ask us directly.
- Corrections — Crypto casino terms change often: bonus percentages, supported coins, wagering requirements, and licensing details can all shift. If you spot something on our site that looks outdated, let us know so we can check it.
- Content suggestions — If there's a coin, a game category, or a payout topic you think we should cover in more depth, we're open to hearing it.
- Partnership or editorial enquiries — If you represent a licensed crypto casino operator or a related business and want to discuss coverage, introduce yourself and outline your enquiry clearly.
- Responsible gambling concerns — If gambling has become a problem for you or someone close to you, please say so in your message. We'll point you toward independent support resources, and you can reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, separately from contacting us.
What We Can't Help With
A few things sit outside what a contact form or editorial inbox can resolve:
- Account verification, deposits, withdrawals, or bonus disputes — these must go through the casino's own support channels, not ours.
- Legal or tax advice on gambling winnings or crypto gains — for anything specific to your situation, speak to a licensed attorney or tax professional. US players remain responsible for understanding the rules that apply to them, including state-level restrictions on offshore crypto gambling.
- Guarantees about outcomes at any listed site — we review and rank based on published terms and our own research, but we don't control what happens on an operator's platform after you sign up.
How Your Message Is Handled
Every message is read by a member of our editorial team, not answered by an automated system. We aim to reply within a few working days, though volume can occasionally push that out. If your enquiry needs input from someone else on the team — for instance, a licensing or bonus-terms question — we'll follow up once we've checked it properly.
If you're reaching out after comparing options on our site, such as the offers from Trusted Non GamStop Casinos UK, feel free to reference the specific page or operator so we can give you a precise answer rather than a general one.
Before You Play, Know the Basics
Crypto casinos covered on this site are typically licensed offshore, in jurisdictions like Curaçao or Anjouan, rather than by any US state or federal regulator. That means players are operating in a legal grey area, and availability varies by state — always check your own state's laws before depositing anywhere. Offshore sites also may not offer the same self-exclusion tools or player protections as regulated US operators. Play is restricted to adults meeting the applicable minimum age, either 18 or 21 depending on the site and your state, and crypto values can move sharply while your funds are in play, which adds a layer of risk beyond the games themselves. If gambling stops being enjoyable or starts affecting your finances or wellbeing, the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support.
Getting a Useful Response Faster
A short checklist before you send a message:
- Name the specific casino or page your question relates to.
- State clearly whether you want information, are flagging an error, or are raising a concern.
- Avoid including sensitive account details like passwords or full wallet addresses — we never need them and won't ask for them.
- If it's urgent and related to account access or funds, contact the casino's own support first, since we can't intervene there.
We appreciate every reader who takes the time to write in, whether it's a correction, a question, or a suggestion for what we cover next. It genuinely shapes how we keep this site accurate and useful.